DEMO SITE · TEST PAYMENTS ONLY · USE CARD 4111 1111 1111 1111 · NO REAL ORDERS
Mane & Oggaraneಮನೆ & ಒಗ್ಗರಣೆ
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YOUR DATA

Privacy Policy

Last updated: 1 November 2026

This notice explains what personal data Mane & Oggarane collects through this website, why, and the choices you have, in line with the Digital Personal Data Protection Act, 2023.

1. What we collect

  • Account details: name, email address and, if you use Google sign-in, your basic Google profile.
  • Order details: phone number, delivery address and PIN code, items ordered, order notes and order history.
  • Payment references: Razorpay order/payment IDs and payment status. Card, UPI and bank details are handled by Razorpay, not stored by us.
  • Rewards and preferences: points, coupons, saved dishes, saved addresses, feedback and your marketing choice.
  • Technical data: basic logs and a privacy-protected (hashed) network identifier used to prevent abuse. Your browser stores your basket and food preference locally.

2. Why we use it

To create your account, prepare and deliver orders, take payment, send order updates, provide rewards and coupons, answer support requests, prevent fraud, and meet legal and tax obligations. With your consent only, we may send you offers; you can opt out any time from your account.

3. Who we share it with

Only service providers needed to run the service: Razorpay (payments), Supabase (secure database and login), Vercel (website hosting) and, where used, the delivery person handling your order (name, phone and address only). We do not sell your personal data.

4. How long we keep it

Order and payment records are kept as required for accounting and tax purposes (generally up to 8 years). Other account data is kept while your account is active and deleted or anonymised within a reasonable time after you ask us to close it.

5. Your rights

You can ask to access, correct or erase your personal data, withdraw consent for marketing, nominate another person to exercise your rights, and raise a grievance. Some data may need to be kept where the law requires it.

6. Security

Data is transmitted over HTTPS, access is restricted by role, and customers can only see their own orders and rewards.

7. Children

This service is meant for adults. If you are under 18, please order with a parent or guardian.

8. Grievance contact

For privacy requests or complaints, contact the restaurant's grievance contact via email explorexplorer02@gmail.com. We aim to respond within 7 working days.