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Mane & Oggaraneಮನೆ & ಒಗ್ಗರಣೆ
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TERMS OF ORDERING

Terms & Conditions

Last updated: 1 November 2026

These terms apply when you browse the Mane & Oggarane website or place an order for pickup or delivery. By placing an order you agree to them, together with our Privacy Policy, Cancellation & Refunds and Delivery & Pickup policies.

1. Who we are

Mane & Oggarane is a restaurant located at Jigani APC Circle, Bannerghatta–Anekal Road, Jigani Industrial Area Phase 1, Ittina Nagar, Jigani, Anekal Taluk, Bengaluru, Karnataka 560105. We prepare food on order and serve it for pickup or local delivery.

2. Accounts

You need an account to place an order so that we can show your order history, track your order and credit rewards. Keep your login details private; you are responsible for activity on your account. Please give a correct name, phone number and address.

3. Menu, prices and availability

All prices are in Indian Rupees (₹). Menu photos are representative and the actual dish may look slightly different. Items depend on availability. The final bill — food, any discount, delivery fee and applicable taxes — is calculated by our server and shown to you before you pay; that confirmed bill is the price you are charged.

4. Placing an order

Your order is confirmed only after payment succeeds and you see an order confirmation with a tracking link. We may decline or cancel an order if an item becomes unavailable, the delivery address is outside our area, we are closed, or we suspect misuse. If we cancel a paid order you get a full refund (see Cancellation & Refunds).

5. Payments

Online payments are processed securely by Razorpay (UPI, cards, net banking and wallets as available). We never see or store your full card or UPI PIN details. Do not share OTPs or passwords with anyone, including people claiming to be from the restaurant.

6. Coupons and rewards

  • One coupon can be used per order. Coupons have their own minimum order value, expiry and usage limits, which are checked at checkout.
  • You earn 1 reward point for every ₹100 of eligible spend. Points are added only after a paid order is marked delivered/completed.
  • Points and coupons have no cash value, cannot be transferred or exchanged for money, and may be reversed if the order is cancelled or refunded.
  • We may change or end the rewards programme with reasonable notice on this website; points you have already earned will be honoured for at least 30 days after such notice.

7. Food safety, allergies and dietary choices

Our food is prepared in a kitchen that handles milk and dairy, nuts, gluten (wheat), sesame, eggs, fish and other common allergens, so we cannot guarantee any dish is free of them. Veg/Non-Veg labels describe the dish ingredients. If you have an allergy or dietary restriction, please contact us before ordering. Eat food soon after delivery or pickup; we are not responsible for food stored for long periods after handover.

8. Acceptable use

Do not misuse the website, place fake orders, abuse coupons or rewards, or try to access other customers' information. We may suspend accounts involved in fraud or abuse.

9. Liability

We take reasonable care in preparing and delivering your order. To the extent permitted by law, our total liability for any order is limited to the amount you paid for that order. Nothing in these terms limits your rights under the Consumer Protection Act, 2019.

10. Governing law

These terms are governed by the laws of India. Courts in Bengaluru, Karnataka have jurisdiction, without affecting your right to approach a consumer commission.

11. Changes and contact

We may update these terms; the version on this page at the time of your order applies. Questions? Reach us via email explorexplorer02@gmail.com.